IT Manager – Business Solutions
Lead and manage the digital initiatives by overseeing requirement gathering and elicitation processes, ensuring the accurate documentation of User Stories and Process Flows. Manage effort estimation and coordinate with Solutioning and QA teams to align on delivery deadlines and achieve project objectives Job Responsibilities • Lead and manage cross-functional teams to identify, document, and analyze complex business requirements and processes, ensuring alignment with strategic objectives and Agile methodologies. • Oversee the development and execution of strategic business solutions, guiding end-to-end software development efforts to enhance the company’s retail operations, with a strong focus on Agile frameworks. • Direct and manage comprehensive data analysis initiatives, supporting high-level decision-making processes related to sales trends, customer behavior, and inventory management, while integrating Agile software development practices. • Drive the creation and approval of business cases and projects that support the implementation of innovative retail initiatives, leveraging in-depth knowledge of retail best practices, industry benchmarks, and Agile principles. • Act as the primary liaison between senior business stakeholders and technical teams, ensuring the seamless translation of complex business needs into scalable Agile software solutions • Provide strategic insights and recommendations based on extensive market research, competitive analysis, and industry trends to inform and shape the company’s retail strategy, with a focus on Agile methodologies • Mentor, coach, and lead a team of business analysts, fostering a dynamic and collaborative work environment that embraces continuous improvement and Agile principles. • Exhibit exceptional communication and interpersonal skills, facilitating effective collaboration between business and technical teams, and ensuring alignment with organizational goals and Agile practices • Demonstrate a proven track record of managing and implementing successful business initiatives within a retail environment, with an emphasis on Agile and end-to-end software development methodologies • Maintain and expand knowledge of retail technologies, including POS systems and e-commerce platforms, with a strong focus on leveraging Agile software development. • Experience with Magento or similar e-commerce platforms is a strong advantage • Relevant certifications such as Certified Business Analysis Professional (CBAP), Agile, or similar managerial credentials are highly desirable • Continuously monitor and stay updated with retail industry best practices and advancements, providing strategic recommendations to senior stakeholders to drive innovation and operational excellence Need More Details & Apply Job Here
Sales Relationship Consultant
Develops new prospects and corresponds with existing customers to increase sales of a retailer’s products and/or services Job Responsibilities • Deliver on sales and customer satisfaction objectives • Maintains good relationships with customers by meeting and exceeding their expectations • Answers customers’ questions on the phone or introduces or refers callers to the appropriate person • Ensures customers’ awareness of all products and services available • Resolve complaints with sensitivity and involve others when needed • Addresses customer hesitation and resistance • Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle • Ensures that the details of all vehicle transactions are accurately documented and registered • Conducts a memorable hand over with the customer • Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing) • Prospects for new customers • Captures prospect information and maintains a prospect database • Communicates with customers periodically to ensure that positive relationships are maintained • Follow the Order-to-Delivery process to ensure customer satisfaction Need More Details & Apply Job Here
Sales Supervisor
The Sales Supervisor is responsible for implementation of the operational sales plan of the Direct Expansion business for replacements and private area, to achieve the target and increase the department profits. Job Responsibilities Meeting with customers to introduce the service. Being available for customers’ queries and questions. Improving networking with customers by keeping updated records and database. Promoting the provided service to satisfy the sales targets. Searching the market for new/potential customers and sales channels. Keeping an updated customers’ information continuously. Providing the highest level of service to the company customers and always monitoring the quality and customer service satisfaction indicators. Conveying and implementing ethical practices to reflect the professional and socially responsible image of AI. Being up to date with market changes and supporting the management in expecting the sales trends accordingly. Achieve Sales Targets as advised by the Operations Manager Need more details and Apply Job Here
