Job at this level is responsible for the overall running of the showroom and its results
Job Responsibilities
Participate with the sales team in generating sales through high selling techniques;
Ensure consistency in customer service delivered and handle all complaints;
Maintaining excellent level of product knowledge;
Manages all checkout functions by processing sales transactions and refunds, monitoring cash drawer amounts, and maintaining checkout area; also oversees coverage of registers and store supply usage and performs opening procedures;
Monitoring sales staff daily and weekly checklists;
Conduct regular and hands on training of the sales staff;
Conduct regular spot checks on pricing and signage;
Oversee showroom inventory to avoid any out of stock situation;
Maintain high standards of visual merchandising housekeeping in term of cleanliness, display, lighting and stock rotation;
Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff.
